Clients

Branding is Everything. Differentiation is Key.

It always surprises me when potential clients ask if we specialize in their industry. Have we ever marketed those widgets, how many websites have we done just for foundations, do you have specific expertise in selling “spicy” chicken wings. Heck you get the idea.  

Over 10 years ago I sat in on a filled to capacity auditorium for Pepperidge Farm Employees. To say there was more cheering than a high school basketball game in that audience is an understatement. What the heck was I doing there? They were a good client and I received a much sought after vendor invite. Although I have not had a food company client since, I still continually use the lessons I learned there that day. Pepperidge Farms are masters at building a powerful brand experience for their customers creating loyalty and growing market share. They also understand the value of strong team building.  

A few years after that Pepperidge Farm meeting we went through one of the worst recessions I had ever experienced and my knowledge of how Pepperidge adapted through multiple recessions helped me guide my clients in navigating those shaky waters.

Again and again my experience in different industries reminds me what they all have in common, people! My non profit clients teach me every day how to help my for profit clients connect through telling stories, while researching for our profit clients helps me better analyze the different segments our non profit clients might have overlooked.  In the end I believe branding is everything but differentiation is key no matter what industry you are in. 

 

Do Design Awards Matter?

Well of course they do, but not how you might think.

They don’t often get you new accounts, but they certainly matter to your design staff who need and deserve the praise for a job well done. There was a survey going around a couple of years ago that asked people if they had the choice between winning an Oscar or an award for a scientific discovery, which would they choose? Surprisingly most chose the Oscar. It seems being in the limelight and dressed up in front of your peers at a gala event means a lot.

So why do clients care? People in marketing responsible for choosing a firm to work with are always under a lot of pressure. How better to validate their decision to their bosses when the firm they chose wins awards on their behalf. Now please don’t misconstrue this. Awards never replace who the ultimate winners are. They are announced later when you do or don’t get a call for the next assignment after your client evaluates the success of the strategy on their bottom line!

So with that being said, I want to say kudos to my amazing and talented staff and to our very smart clients for choosing us. The Byne Group Took Home 10 Big W Awards this June including several honors for its work on Nyack Hospital’s Get to Know the Doctors Who Trust Nyack Hospital Image Campaign. Amy Massimo, Nyack Hospital's Director of Public Affairs, said it best: “The Byne Group worked extensively for us to develop cohesive, effective and targeted marketing campaigns and they all proved to be widely successful.” Amy let us know that we succeeded at our most important job by helping Nyack Hospital's bottom line!

The firm also earned Big W's for work for The Hollows at Blue Hill, Dominican College, Catholic Charities and United Hospice of Rockland.

2008 Healthcare Reform Summit

At The Byne Group, it is important for us to stay on top of the trends, issues, threats and opportunities that effect the industries of our clients. With several healthcare clients, ranging from large hospitals to regional visiting nurses associations and hospice groups, we pride ourselves in staying on top of the news and bringing an understanding of current events into the work we produce.

As members of the Healthcare Professionals Public Relations and Marketing Society, we consistently attend symposiums and educational forums to maintain our status as knowledgeable marketers who also collaborate with strategic communications partners to bring the best possible end product to our customers.

Our principal, Ann Byne, recently attended the 2008 Healthcare Reform Summit in New York, hosted by an organization called the Executive Council. "The Executive Council is a dynamic, innovative forum for senior executives, their advisors and capital markets professionals to network in a highly collaborative and stimulating environment,"Ann said.

She continued, "The event was designed to provide healthcare leaders with insights into why and how healthcare reform is critical to our country and our businesses. The event focused on whether we can rely on our marketplace forces to address healthcare reform and the overall impact of reform on our academic health centers and medical schools, the Life Sciences community, small businesses and Wall Street.

It was a cutting edge session with powerful business and policy leaders from some of the world's most innovative healthcare institutions. Some of the speakers included Pamela Brier, President and CEO, Maimonides Medical Center, Dr. Ronald M. Davis, President of the American Medical Association and Mark Wagar, CEO & President, Empire BlueCross BlueShield.

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Awards

29th Annual Healthcare Advertising Awards
The Byne Group has won two awards in the 29th Annual  Healthcare Advertising Awards.

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The Team

Meet The Byne Group team here and find out what we’re up to when we aren’t working on brilliant ideas at the office!
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May 1, 2013
Good Campaigns Make You Think, But Great Campaigns Make You Feel

I had the privilege of attending the Thinking Creatively conference at Kean University with our amazing design team last Friday. It was a great experience, and no, it wasn't because I had a day away from the office.

It was because it was a day for us to learn from all the great speakers how to do what we do, but even better. With the deadlines and responsibilities on our plates each day, it would be far easier to say we don't have the time to take an entire day to stop everything we're doing and go to a conference on thinking creatively. But that's one of the qualities...

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